Contact Us
Fast Response
We respond to every message within 24 business hours — Monday to Friday.
support@desknovra.com
30-Day Returns
Not satisfied? Return your desk within 30 days for a full refund.
Send Us a Message
FAQ
How long does it take to receive a response?
We respond to all messages within 24 business hours, Monday to Friday. If you contact us over the weekend, we'll get back to you on the next business day.
How do I track my order?
Once your order ships, you'll receive a confirmation email with your UPS tracking number. If you haven't received it within 3 business days of your order, contact us at support@desknovra.com.
Can I return my desk if I change my mind?
Yes. We offer a 30-day return policy from the date of delivery. The desk must be unused and in its original packaging. Contact us first to initiate the return process.
My desk arrived damaged. What should I do?
Contact us within 48 hours of delivery with photos or a short video of the damage. We'll send a replacement part or a brand new unit — at no cost to you.
Do you ship to Canada?
Yes. We ship free to the continental US and Canada. Delivery takes 3–5 business days from our US warehouse.
I have a question before placing my order. Can you help?
Absolutely. Reach out at support@desknovra.com and we'll be happy to help you choose the right size, finish, or configuration for your setup.