Contact information
CUSTOMER SUPPORT
For any question regarding an order, a product, a return, or a warranty claim:
📧 support@desknovra.com
Response time : within 24 hours, Monday to Friday
LEGAL ENTITY
27 Agency — Verseux Titouan
23 Rue des Tournesols
31170 Tournefeuille
France
SIRET : 99980423000012
Micro-enterprise — not subject to VAT (Article 293 B of the French General Tax Code)
WEBSITE
desknovra.com
POLICIES
Return & Refund Policy : desknovra.com/policies/refund-policy
Privacy Policy : desknovra.com/policies/privacy-policy
Terms of Service : desknovra.com/policies/terms-of-service
Shipping Policy : desknovra.com/policies/shipping-policy
RESPONSE COMMITMENT
We respond to every message within 24 hours, Monday to Friday. We do not use automated chatbots — every reply comes from a real person dedicated to resolving your request as quickly as possible.